1. Order Processing Time

• All orders are processed within 1–3 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.
• During festive seasons, promotional sales, or unforeseen circumstances, processing times may be slightly delayed.

2. Shipping & Delivery Time

• Once your order is dispatched, you will receive an update via SMS or email with tracking details.
• Estimated delivery time:
  • Metro Cities: 3–5 business days
  • Other Locations: 5–8 business days
• Delivery times may vary depending on your location and courier service availability.

3. Shipping Charges

• Free shipping may be available on selected orders or promotional offers.
• Standard shipping charges (if applicable) will be displayed at checkout before payment confirmation.

4. Tracking Your Order

After your order has been shipped, you will receive a tracking ID and courier details to monitor your delivery online. Please allow up to 24 hours for the tracking link to activate.

5. Delayed or Missed Deliveries

While we partner with trusted courier services, delays may occur due to natural events, strikes, or logistical issues. In such cases, we request your patience and will coordinate with the courier to ensure timely delivery.

6. Incorrect Address or Failed Delivery

• Please ensure your shipping address and contact details are accurate before placing an order.
• If a delivery attempt fails due to an incorrect address or customer unavailability, additional shipping charges may apply for re-delivery.

7. Damaged Packages

If you receive a package that appears tampered with or damaged, please do not accept it and contact us immediately with photos or videos. We will resolve the issue promptly.

8. Contact Us

For any shipping-related questions or assistance, please contact us at:

DR. PAWAN DAS AYURVEDA PRIVATE LIMITED (Brand: Global Vimukti)
📍 1st floor, 288/19A, 28 FLAT NO. 01, Amir Lucknow Arya Nagar, Charbagh, Lucknow, Uttar Pradesh 226004
📞 +91 7000211079
🌐 https://globalbimukti.com
📧 pawandas0954@gmail.com